WHY PRE-ORDER?

Pre-ordering reserves your statue within the limited edition produced.

We feel a “first-come-first-served” approach is the only fair way to serve our customers. Once a statue has been pre-ordered with Hard Hero you can be assured you will receive your order once the items are ready to ship from our warehouse. There will be no allocating items for any reason.

Once an edition is sold out, we will accept no further orders. So to make sure you don’t miss out, place your pre-order now.

DO I NEED TO MAKE PAYMENT FOR MY PRE-ORDER NOW ?

No, we do not require that you make payment for your statue/s when pre-ordering.

• Credit card orders are charged only when items are ready for shipping.
  
• Paypal payments can be made at the time of pre-ordering, or later when the product becomes available. To pay immediately, select the “Payment by Paypal” option and you will be directed to Paypal to log in and pay. To pay later, select the “Paypal Later (Pre-orders)” option. When the product is about to ship, you will receive an email from us requesting payment.
  
• Orders with payment by check or money order will be notified by email when the product is close to shipping, so that payment may be sent in a timely manner.

“NOW SHIPPING”

When a product is updated to “Now Shipping” status, please allow 10-15 working days for shipping of your pre-ordered item(s). You will receive an email notifying you that your order has shipped, along with a tracking number. Within the continental United States, we ship via UPS Ground. Shipments to Canada are sent via Air Parcel Post.

HOW DO I OBTAIN AN “EXCLUSIVE VARIANT”?

Some of the statues may include“exclusive dealer variants”, where the entire variant edition is sold to a specific dealer.

Please contact those exclusive dealers directly to order the variant.